ABSTRACT
Nowadays, the COVID-19 pandemic has led Malaysian educators to experience more significant burnout due to job demands. This paper is an effort to examine the reasons that caused burnout among Malaysian educators. A total of 413 Malaysian educators participated in the study. This study’s findings revealed that PSC has a significant negative relationship with hindrance demands and burnout, whereas both challenge and hindrance demands have insignificant positive relationships with burnout. Furthermore, the study showed that two variables—challenge demands and hindrance demands—played significant mediators in the relationship between PSC and burnout. As a result, it is concluded that PSC can reduce the unfavorable characteristics of hindrance demands and burnout among Malaysian educators. This paper’s findings are valuable to academics and experts who wish to minimize the burnout pervasiveness among Malaysian educators. © 2021 by De La Salle University.
ABSTRACT
Due to the COVID-19 pandemic, Penang Island hoteliers cannot perform their job to meet the customers’ expectations due to their high job demands. Hence, this paper intends to examine the predictors of job performance among Penang Island hoteliers. Furthermore, the paper intends to investigate the potential role of challenge demands and hindrance demands as mediating variables. A total of 107 hoteliers from Penang Island hotels participated in the study. The study results showed that psychosocial safety climate and challenge demands possess a significant positive relationship with job performance, whereas psychosocial safety climate has a significant negative relationship with hindrance demands. Moreover, hindrance demands were found to serve as a significant mediator on the relationship between psychosocial safety climate and job performance. The study’s findings are to help practitioners who wish to increase job performance among hoteliers in Malaysia. © 2021 by De La Salle University.